Online retailer EBay's new PayPal rule in Australia draws fire
Sympatico Tech News is reporting that eBay is looking into whether or not to require users to use their PayPal service to pay for winning bids.After repeated queries, the online auction company said late Friday
it will not institute such a rule in the United States. But it remains
unclear whether EBay will still try it in other countries. EBay often
tests big changes in smaller markets before expanding them worldwide,
and says it is open to that in this case.
"We are going to take learnings from it and apply them accordingly," said EBay spokesman Usher Lieberman.
EBay
says it wants to reduce disputes and restore trust in its marketplace
with the PayPal-only plan. Because EBay and PayPal can share
information on each transaction, EBay says use of PayPal allows it to
stop fraud more efficiently than outside payment services. Pressing
that safety argument in a heated discussion with Australian users, an
EBay executive compared the new rule to banning the sale of heroin on
street corners.
But critics lament that PayPal is costlier than
other payment options, and they suspect EBay is just interested in
increasing PayPal's revenue. Australian banks say the plan will
eliminate competition for the sake of exaggerated benefits.
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Posted at 08:15AM May 10, 2008
by Kevin P McAuliffe in Inform |